Bill would require passenger help at airports

PHOTO: M.V.Jantzen via Flickr

ALBANY, N.Y. (AP) - U.S. Sen. Charles Schumer will introduce a bill requiring "passenger advocates" at airports to help elderly,disabled and other passengers following complaints about screening agents at a New York airport.
    
Schumer says he's pushing the measure because the federal Transportation Security Administration failed to create the passenger helpers voluntarily when he recommended it in December.
    
An elderly woman prompted Schumer's December request when she said was strip searched by security officials at Kennedy Airport. Other passengers, some with physical disabilities, made similar claims.
    
The TSA has apologized for individual cases but maintains it doesn't do strip searches.
    
The TSA also says it already has many measures, including a hotline and customer service managers to help passengers.