Updated at 1:48 p.m. ET
Voters across Georgia are experiencing long lines at the polls and widespread issues with a new $104 million voting system in the state's Tuesday primary.
In the city of Atlanta, voters waited upwards of three hours at some polling places as social distancing measures decreased the number of voting machines and people inside a polling place at one time.
At Park Tavern, a restaurant and event space where more than 16,000 Atlantans were assigned to vote after two polling places backed out, more than 350 people were lined up before polls opened at 7 a.m.
Elsewhere, precincts were delayed in opening after poll managers were not given correct access codes to set up the touchscreen ballot-marking devices that print out a paper ballot with a voter's choices.
In DeKalb County just east of Atlanta, problems with voting machines in one precinct led officials to use backup paper provisional ballots — until those quickly ran out.
Poll manager Jonathan Bames, who waited nearly four hours until the county's technical support got the voting machines online at Cross Keys High School, told Georgia Public Broadcasting that the location was equipped with only 20 provisional ballots.
"I have put in several voice messages detailing what we need and what assistance [we need]," Bames said. "No response."
Atlanta Mayor Keisha Lance Bottoms tweeted her concerns Tuesday morning after reports that several majority black polling places had no working machines.
Republican Secretary of State Brad Raffensperger's office said there were no reports of actual equipment issues and blamed officials in some of the state's biggest counties for any problems at the polls. It also said it was launching an investigation into the problems.
"We do have reports of equipment being delivered to the wrong locations and delivered late, we have reports of poll workers not understanding setup or how to operate voting equipment," a spokeswoman said. "While these are unfortunate, they are not issues of the equipment but a function of counties engaging in poor planning, limited training, and failures of leadership. Well over 2,000 precincts are functioning normally throughout the state of Georgia."
"Obviously, the first time a new voting system is used there is going to be a learning curve, and voting in a pandemic only increased these difficulties," said Raffensperger in a statement. "But every other county faced these same issues and were significantly better prepared to respond so that voters had every opportunity to vote."
Georgia's primary has already seen record-setting turnout for a contest that features a competitive Democratic U.S. Senate primary, several competitive U.S. House races and every state lawmaker on the ballot. More than 1.3 million voters cast their ballots ahead of Election Day – 1 million of those by mail.
In the weeks leading up to the election, more than 10% of Georgia's polling places have relocated because of COVID-19 concerns. In metro Atlanta more than 80 polling places were closed and consolidated ahead of Election Day.
This isn't the only pandemic-related disruption to voting in the state. Georgia twice postponed its primary this spring as the coronavirus began spreading.
Election administration in Georgia has come under scrutiny in the past several years with Democrats and civil rights groups accusing Raffensperger and his predecessor, now-Gov. Brian Kemp, of attempting to suppress voters by aggressively cleansing the state's voter rolls and encouraging polling places to consolidate.
The 2018 midterms were also marked by long lines, especially in more-densely populated parts of the state.
Ada Wood and Nicole Sadek of the Georgia News Lab contributed reporting.
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