Staffing shortages

“We had one call, [the dispatcher called] 23 agencies, and no ambulance was available. To the point where the dispatcher called the house back and said, ‘We’ve got nothing. You have to find your own way to the hospital.’"

"Up to 100,000 people in the state that are actively seeking home health care cannot get it, because we do not have the supply of workforce in the state."

Staffing shortages at Broome County’s Willow Point Nursing Home have forced officials to declare a state of emergency.