© 2024 WSKG

601 Gates Road
Vestal, NY 13850

217 N Aurora St
Ithaca, NY 14850

FCC Public Files:
Play Live Radio
Next Up:
0:00 0:00
Available On Air Stations

WSKG thanks our sponsors...

Southwest Airlines Resumes Flights After Tech Glitch Causes Delays Across The Country

CHICAGO, ILLINOIS - JANUARY 28: A Southwest Airlines jet lands at Midway International Airport on January 28, 2021 in Chicago, Illinois. Southwest Airlines today reported its first annual loss since 1972. The coronavirus (COVID-19) pandemic has wreaked havoc on the industry in 2020 with U.S. airlines reporting a combined $34 billion loss. (Photo by Scott Olson/Getty Images)
A Southwest Airlines jet lands at Midway International Airport on January 28 in Chicago. A systemwide systems outage Monday night effected Southwest Airlines flights across the country.

A nationwide weather data outage disrupted Southwest Airlines flights Monday night, causing long delays for some passengers across the country. The company blamed the problem on issues with Southwest's third-party weather data provider. A company spokesman for Southwest told NPR the system "experienced intermittent performance issues" that prevented weather information from being sent to flight crews. That information is required to safely operate the plane, Dan Landson with Southwest Airlines said in an email."While Southwest Teams and the vendor worked to restore connectivity, we implemented a ground stop to protect the safety of our crews and customers," Landson said.It appears the system went down roughly around 9 p.m. EST. By midnight, the airline said it was able to resume some flight operations. Still, flights experienced residual delays throughout the night. For Monday, Southwest reported 1,415 delays, according to FlightAware.com, a site that tracks airline cancellations, delays and other issues globally. Dozens of frustrated passengersfrom Denver to Florida took to social media with their complaints and reports of flights being delayed for hours. Some said they were stuck on an airport tarmac for an hour or more. The company's representatives responded quickly to those complaints, with repeated apologies, and promises to get back to the air as soon as possible. Copyright 2021 NPR. To see more, visit https://www.npr.org.